Studies reveal that most people spend as much as 90% of their working days in one of the four modes of communication: writing, reading, speaking and listening.
Of these four we devote more than half our time to listening.
Yet we do not listen well!
Millions of pounds are lost because of ineffective listening.
Poor listening leads to assumptions and misunderstandings. Relationships break down.
The “How to be a Better Listener” workshop will help you to improve your listening skills and your role as a helper. You will learn how to:
- Understand another person’s point of view.
- Gather accurate information from another person.
- Provide more accurate responses to questions.
- Fully focus your attention on the speaker.
- Fully concentrate on the speaker’s message.
- Overcome the barriers to effective listening.
However, interpersonal communication is much more than the explicit meaning of words, the information or message conveyed. We will therefore explore facial expressions, the tone and pitch of voice, and gestures displayed by body language.
About Keith Adams
Keith is an accredited Life Coach and Training Manager. He is a regular presenter at Change Camp. He has presented Listening Skills Workshops for many years and is a former Samaritan Listening Volunteer.