Nancy Radford one of our regular presenters at ChangeCamp has just had a new book published.
Conflict First Aid
By Nancy Radford
This book provides practical tips on managing disputes and personality clashes before they create major problems for you or your organisation. It will help you understand
- Causes of conﬂict
- How to minimise damage
- Why we aren’t logical under stress
- How to manage emotions
- How to set and maintain standards
- How to repair and restore relationships
Structured so that it can either be read as a whole or the relevant section accessed in a crisis, it provides a handy resource for anyone wanting to improve relationships.
Available as an e-book or printed at http://bit.ly/NR-Book
There is a 10% discount available if you use the code RAD318 before March 31st
Also available from Amazon and other booksellers.
Nancy Radford is an accredited mediator, specialising in early conﬂict resolution, with additional training in mediation online, restorative conversations, special educational needs, and vulnerable adults. She is also qualiﬁed as a trainer, business and personal coach. She works with owner managed businesses, schools, and third sector organizations, minimising and resolving conﬂict through training, coaching and mediation. Her services are available in person, on the phone, and over secure Internet connections.
She helps people improve their professional and personal relationships by effective communication, changing the stories they tell themselves and providing tools and strategies that last a life-time. Before becoming a full-time mediator and coach, Nancy’s varied career included nursing, midwifery, business ownership, management, consultancy and training.
Nancy will be presenting again at Spring ChangeCamp 2018